Twitter tracking as customer support?

Ever since twitter released their tracking feature, we’ve been watching for mentions of Bloglines. I’ve noticed a couple things:

  1. People are really surprised and usually quite happy when they twitter about Bloglines and get a response from an engineer. I love surprising people. :)
  2. Lots of folks are twittering about Bloglines in languages other than English. Which really isn’t surprising given how many of our users are from outside the US.

We’re watching… Keep on twittering!